Reference

What Governs Your Account on tablegam

These legal terms set out the rules that apply when you open an account, make a deposit through GCash, Maya, or InstaPay, and access any part of the tablegam platform. Availability depends on local law and applies only where eligible under Philippine regulations.

Jurisdiction-aware eligibilityGCash, Maya, InstaPay payment termsAccount data and privacy rightsDispute resolution processPolicy update notifications
tablegam What Governs Your Account on tablegam
ACCOUNT SECURITY STANDARDS

How tablegam Handles Your Data and Account

Your account security and the privacy of your payment data are treated as operational obligations, not afterthoughts. When you link GCash, Maya, or InstaPay to your account, the payment details you enter are processed through encrypted channels and are not stored as raw card or wallet credentials on our servers. Here is how we handle the four areas that matter most to your legal position as an account holder.

Data Handling and Retention

We collect only the data needed to operate your account and process payments. Retention periods follow applicable Philippine data-privacy law; you can request deletion through our email support channel.

Cookies and Tracking

We use session cookies for login state and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time without losing account access.

Account Security Practices

Every login is protected by OTP verification sent to your registered mobile number. If you receive an OTP you did not request, contact us immediately via live chat to freeze your account access.

Requesting Changes to Your Records

To correct, access, or delete your personal data, submit a written request through our email channel. We verify your identity against the account before processing any change to stored records.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, a data request, or a payment dispute involving GCash, Maya, or InstaPay, use one of the channels below. For urgent account issues — such as an unresolved withdrawal or a flagged transaction — live chat inside your account dashboard gets you to the right team fastest. For formal written requests, including data access or deletion under applicable privacy law, use the email channel and allow the stated handling period for a written reply.

Team online

Live Chat

Open your account dashboard and tap the chat icon. This is the quickest path for payment queries, transaction disputes, and time-sensitive account matters.

Email Support

Send formal legal or data-privacy requests in writing to our support email. Written requests receive a logged response within the handling period stated in our privacy notice.

Account Help Centre

Our Help Centre covers the most common legal and policy questions — account eligibility, payment rules, data rights, and how to submit a formal complaint step by step.

Common Legal Questions from Philippines Account Holders

These are the questions we hear most from account holders in the Philippines about our legal terms, their data rights, and how payment rules apply to GCash, Maya, and InstaPay transactions. If your question is not covered here, open a chat from your account dashboard or send a written request to our support email.

These terms apply to any person who opens or uses a tablegam account. Access is available only where local Philippine law permits it for you as an individual eligible player.

Each e-wallet follows its own processing rules. GCash, Maya, and InstaPay transactions are each subject to the respective provider's own terms alongside ours, particularly around transfer limits and verification steps.

Yes. Submit a written data-access request through our support email. We verify your identity first, then provide a summary of stored personal data within the handling period in our privacy notice.

Raise the dispute through live chat inside your account dashboard. Our team logs the case, reviews the relevant transaction record, and provides a written response within the stated resolution period.

We post the updated version on this page with a revised effective date. For material changes, we send a notice to the contact address registered to your account before the new terms take effect.

Send a written account-closure and data-deletion request to our support email. After identity verification, we process the closure and delete personal data in line with applicable Philippine data-privacy obligations.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.